Privacy policy
EvoAdapt is a technology consultancy based in Melbourne, Victoria. This policy explains what personal information we collect, how we use it, and the choices you have. Questions are welcome at [email protected].
What we collect
- Enquiries. When you use the enquiry form, we collect your name, phone number, email address, business name and the message you write.
- Correspondence. Emails, calls and messages you send us, and our replies.
- Client work. If you become a client, the business details, documents and system information you share so we can do the work.
- Website use. Which pages are viewed, the approximate area visitors are in, the type of device and browser, and how they found the site. We collect this through Google Analytics.
How we use it
- To reply to your enquiry and to provide our services.
- To run the website and understand how it is used, so we can improve it.
- To meet our legal and tax obligations.
We only send you marketing if you've asked for it, and we don't sell your information.
Who handles it for us
We use a small number of services to run EvoAdapt. They handle information on our behalf.
- Microsoft provides our email and file storage, and hosts this website.
- Web3Forms delivers enquiry form messages to our inbox.
- hCaptcha checks that a person, not a bot, is using the form. It may collect browser and device information to do this, under its own privacy policy.
- Google Analytics measures how the website is used.
Information sent overseas
Some of these services store or process information outside Australia, including in the United States and other countries. We choose providers with established security practices, and we share only what each service needs.
Cookies and analytics
Google Analytics uses cookies and similar identifiers to recognise a browser between visits. You can block cookies in your browser settings, or use Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout. The website works without them.
Keeping it safe and how long we keep it
We protect information with access controls and secured accounts, and we only keep it for as long as we need it. Enquiries from people who don't become clients are kept for up to 12 months. Contracts, invoices and payment records are kept for 7 years, as Australian tax law expects. Client information is deleted or returned as agreed with the client.
Seeing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we'll reply within 30 days.
Making a complaint
If you're unhappy with how we've handled your information, tell us and we'll try to fix it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We'll update this page when our practices change, and change the date at the top.